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Case Study

Karen’s Cafe & Gifts

Project Overview

Client —

Karen’s Cafe & Gifts

Industry —

Food & Beverage

Service —

Website Design, UX/UI Design, Website Development

Project Duration —

3 Weeks

Website —

Visit Website

Serving More with Karen’s New Website

Karen’s Cafe & Gifts is a cozy, community-driven café and gift shop based in Harrison Hot Springs, Canada. Known for its home-style comfort food, seasonal treats, and curated collection of unique gifts, Karen’s Café blends warmth and hospitality with a touch of local charm. Whether it’s a quick bite, a thoughtful present, or a place to unwind; Karen’s is the local go-to.

Objective & Challenge

Karen’s Cafe was operating successfully offline but had no website to showcase their café, menu, or gift shop to a wider audience. They wanted to:

  • Establish an online presence to reflect their café and gift offerings
  • Share their story and invite tourists and locals alike
  • Provide essential business info like location, hours, and menu
  • Do all this while staying true to their warm, hometown personality

The Solution

We designed and developed a simple, inviting website that captures the warmth and charm of Karen’s Cafe & Gifts. Key features included:

  • A Homepage highlighting their café and gift shop with friendly, on-brand visuals
  • A clear and heartfelt About Us section telling Karen’s story and community roots
  • A detailed Menu section showing their offerings in an easy-to-read format
  • Fully mobile-friendly and easy to navigate, keeping user experience at the forefront

The Result

  • 220% increase in online engagement within the first 30 days
  • 100% increase in digital presence (from zero to live site)
  • 70% more customer inquiries, especially from tourists planning their visit
  • 60% increase in social media traffic, redirected from the new site
  • 85% of users reported smoother browsing experience (via feedback forms)

Karen Says..

The team delivered the project within a reasonable timeframe and brought excellent ideas to the table. Their suggestions added real value, and the overall experience was smooth and professional.

Karen Henry

Executive — Karen’s Cafe