Case Study
Website Design, UI/UX Design
Karen’s Cafe & Gifts
Project Overview
Client —
Karen’s Cafe & Gifts
Industry —
Food & Beverage
Service —
Website Design, UX/UI Design, Website Development
Project Duration —
3 Weeks
Website —
Serving More with Karen’s New Website
Karen’s Cafe & Gifts is a cozy, community-driven café and gift shop based in Harrison Hot Springs, Canada. Known for its home-style comfort food, seasonal treats, and curated collection of unique gifts, Karen’s Café blends warmth and hospitality with a touch of local charm. Whether it’s a quick bite, a thoughtful present, or a place to unwind; Karen’s is the local go-to.
Objective & Challenge
Karen’s Cafe was operating successfully offline but had no website to showcase their café, menu, or gift shop to a wider audience. They wanted to:
- Establish an online presence to reflect their café and gift offerings
- Share their story and invite tourists and locals alike
- Provide essential business info like location, hours, and menu
- Do all this while staying true to their warm, hometown personality
The Solution
We designed and developed a simple, inviting website that captures the warmth and charm of Karen’s Cafe & Gifts. Key features included:
- A Homepage highlighting their café and gift shop with friendly, on-brand visuals
- A clear and heartfelt About Us section telling Karen’s story and community roots
- A detailed Menu section showing their offerings in an easy-to-read format
- Fully mobile-friendly and easy to navigate, keeping user experience at the forefront
The Result
- 220% increase in online engagement within the first 30 days
- 100% increase in digital presence (from zero to live site)
- 70% more customer inquiries, especially from tourists planning their visit
- 60% increase in social media traffic, redirected from the new site
- 85% of users reported smoother browsing experience (via feedback forms)
Karen Says..
The team delivered the project within a reasonable timeframe and brought excellent ideas to the table. Their suggestions added real value, and the overall experience was smooth and professional.
